All articles

My credit/debit card isn’t going throughUpdated a year ago

If the zip code on the billing address and card information field don’t match, our system will not accept your order.

Here are a few solutions that have successfully fixed the problem:
1. Place the order again with the same card but double-check the billing zip code and the card's CVV code.
2. Use a PayPal account
3. Use a different credit/debit card

If all fails, you can contact us to manually process the order; however, the zip code on your payment information needs to match the zip code that you have on your bank account.

Was this article helpful?
Yes
No